Last Updated: January 2026

1. Information We Collect

When you place an order, use our website, subscribe to updates, request a return, or interact with available services, we may collect your name, delivery address, phone number, email address, order details, and communication preferences. We may also collect basic technical information such as device type, browser information, IP address, and website usage data.

2. Order Information

Information associated with your order is collected to process purchases, arrange delivery, provide order updates, manage returns and refunds, verify transactions, and maintain appropriate order records.

3. How We Use Information

We use collected information to fulfill and deliver orders, provide courier tracking updates, process returns and refunds, respond to service requests, improve website functionality, prevent fraudulent activity, and send optional communications that you have requested or consented to receive.

4. Cash On Delivery

For Cash On Delivery orders, your name, phone number, delivery address, and order details may be provided to the delivery partner so the order can be successfully delivered and payment can be collected at the time of delivery. Card numbers are not stored for Cash On Delivery transactions.

5. Cookies & Similar Technologies

We may use cookies, local storage, pixels, and similar technologies to maintain shopping sessions, remember preferences, keep items in your cart, understand website usage, improve performance, and provide essential features. You may manage available cookie settings through your browser.

6. Data Protection

We use reasonable technical and organizational safeguards designed to protect customer information from unauthorized access, alteration, disclosure, loss, or misuse. Access to personal information is limited to authorized personnel and service providers who require it for legitimate operational purposes.

7. Third Party Services

Certain information may be shared with trusted third-party service providers when necessary to operate the website or fulfill your requests. These may include verified courier partners, hosting providers, analytics providers, communication services, and customer support providers. Information is shared only to the extent reasonably required for the relevant service.

8. Newsletter & Marketing Communications

If you subscribe to newsletters, offers, or other updates, we may use your email address to send the communications you requested. You may unsubscribe from non-essential marketing communications at any time using the available unsubscribe option.

9. Data Retention

We retain personal information only for as long as reasonably necessary to process orders, provide customer support, manage returns and refunds, maintain business records, prevent fraud, resolve disputes, and comply with applicable legal or regulatory requirements.

10. Information Sharing

We do not sell or rent your personal information. Information may be disclosed when necessary to provide requested services, fulfill an order, protect the security of the website, prevent fraud, enforce applicable policies, or comply with legal obligations.

11. Payment Information

Payment information is handled according to the payment method selected during checkout. For Cash On Delivery purchases, payment is collected by the delivery partner at the time of delivery, and card numbers are not retained as part of the Cash On Delivery process.

12. Security & Fraud Prevention

We may use order details, device information, usage activity, and other relevant information to identify suspicious orders, prevent fraud, protect customers, and maintain the security and integrity of the website.

13. Your Privacy Choices

You may have options to update certain account information, manage marketing preferences, adjust browser cookie settings, or request access to eligible personal information. Available controls may vary depending on the services you use and applicable requirements.

14. Data Deletion

You may request deletion of certain personal information where applicable. Some information may need to be retained for order records, fraud prevention, dispute resolution, legal compliance, or other legitimate purposes.

15. Children's Privacy

The website is not intended to knowingly collect personal information from children. If we become aware that personal information has been submitted by an ineligible individual, appropriate steps may be taken to remove the information where required.

16. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in our services, website functionality, security practices, or applicable requirements. The updated version will be made available through the website.

17. Privacy Requests

Privacy-related requests may be submitted through the available support or account channels. Additional information may be requested when necessary to verify a request and protect customer information.

Last Updated: January 2026

1. Acceptance of Terms

By browsing the website, placing an order, or using any available shopping feature, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, you should discontinue use of the website.

2. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, availability, and pricing information are accurate and current. However, minor variations in color, appearance, packaging, size, or presentation may occur.

3. Product Availability

Products are subject to availability and may become unavailable without prior notice. We reserve the right to limit quantities, discontinue products, or cancel an order when an item cannot reasonably be fulfilled.

4. Pricing

Product prices are displayed in USD unless otherwise stated. Prices may be changed or updated without prior notice. The applicable price displayed when an order is confirmed will generally apply to that purchase.

5. Orders

Placing an order constitutes a request to purchase the selected products. Orders may be reviewed, accepted, declined, or canceled due to product availability, pricing errors, incomplete information, suspected fraudulent activity, or other legitimate operational reasons.

6. Cash On Delivery

Orders are processed using Cash On Delivery. Customers are responsible for keeping the required payment amount available when the courier arrives. Delivery may not be completed if the applicable payment cannot be collected.

7. Order Confirmation

After an order is placed, an order confirmation may be provided with relevant purchase and delivery information. An order confirmation does not guarantee fulfillment if circumstances require the order to be canceled or adjusted.

8. Shipping Policy

Orders are generally prepared and dispatched within 24 hours. Standard delivery typically takes 2–4 business days after dispatch, subject to location, courier availability, weather, public holidays, and other circumstances beyond reasonable control.

9. Delivery

Customers are responsible for providing accurate delivery information and ensuring that someone is available to receive the order. Delays caused by incorrect addresses, unavailable recipients, courier restrictions, or circumstances outside reasonable control may affect delivery times.

10. Shipping Charges

Standard delivery charges, where applicable, will be displayed during the ordering process. Orders meeting the applicable $75 free-shipping threshold may qualify for free standard delivery. Shipping conditions may vary based on location or order requirements.

11. Returns & Exchanges

Eligible products may be returned or exchanged according to the applicable return policy. Items should generally be unused, in their original condition, and returned with required packaging and accessories. Certain products may be excluded from returns where permitted by applicable requirements.

12. Damaged or Incorrect Items

If an item arrives damaged, defective, incomplete, or different from the product ordered, the issue should be reported as soon as reasonably possible. Photographs or other supporting information may be requested to verify the issue and determine the appropriate resolution.

13. Refunds

Approved refunds are processed after the returned product has been received and inspected where inspection is required. Refund processing times may vary depending on the applicable refund method and processing requirements. Delivery personnel do not provide cash refunds at the time of collection.

14. Order Cancellation

Cancellation requests may be accepted before an order enters the dispatch process. Once an order has been dispatched, cancellation may no longer be available and the applicable return procedure may need to be followed.

15. Promotional Offers

Discounts, promotional offers, bundles, and special pricing may be subject to additional eligibility requirements, expiration dates, minimum order values, or product exclusions. Promotional offers cannot be combined unless expressly stated.

16. User Responsibilities

Customers agree to provide accurate information, use the website lawfully, avoid fraudulent orders, and not interfere with website security or functionality. Misuse of ordering, delivery, return, or promotional processes may result in restrictions on future purchases.

17. Website Availability

We aim to maintain reliable website access but do not guarantee uninterrupted or error-free operation. Maintenance, technical issues, network failures, security incidents, or other circumstances may temporarily affect website availability.

18. Third-Party Services

Certain services, including delivery, hosting, analytics, communications, and other operational functions, may be provided by third-party service providers. Their services may be subject to additional terms and policies.

19. Intellectual Property

Website content, including text, graphics, product imagery, layouts, designs, software, and other materials, may be protected by intellectual property laws. Such materials may not be copied, modified, distributed, or used for commercial purposes without appropriate authorization.

20. Limitation of Liability

To the maximum extent permitted by applicable law, liability arising from a particular purchase is limited to the purchase price paid or payable for the item or order giving rise to the claim. We are not responsible for indirect, incidental, or consequential losses where such limitations are permitted by law.

21. Changes to These Terms

These Terms & Conditions may be updated from time to time to reflect changes in products, services, policies, website functionality, or applicable requirements. Updated terms will be made available through the website.

22. Consumer Rights

Nothing in these Terms & Conditions is intended to limit any consumer rights, statutory warranties, or remedies that cannot legally be excluded or restricted under applicable law.

✦ 14-Day Return Policy on every order

1. Return Eligibility

Eligible products may be returned within 14 days of delivery. Items should generally be unopened, unused, in their original condition, and returned with the original packaging, accessories, tags, and included components. Products received damaged, defective, incomplete, or incorrect may also qualify for a return or replacement.

2. Return Window

The 14-day return period begins from the date the order is marked as delivered. Return requests submitted after this period may not be accepted unless an exception is required under applicable consumer protection laws.

3. Return Process

Return requests should be submitted through the available support or account options within the eligible return period. Customers may be asked to provide the order number, product details, photographs, or other information needed to verify the request.

4. Doorstep Collection

Where doorstep collection is available, an authorized courier or collection partner may be scheduled to pick up the eligible product. Collection is generally arranged within 48 hours after the return request is approved, although timing may vary depending on location and courier availability.

5. Damaged or Incorrect Items

If an item arrives damaged, defective, incomplete, or different from the product ordered, the issue should be reported as soon as possible. Customers are encouraged to inspect packages at delivery and document visible damage where appropriate. Verified issues may qualify for a priority replacement or refund.

6. Product Condition

Returned items must meet the applicable condition requirements. Products that show signs of use, alteration, accidental damage, missing components, or missing original packaging may be refused or may receive a reduced refund where permitted by applicable policy or law.

7. Non-Returnable Products

Certain products may be excluded from returns due to hygiene, health, perishability, personalization, digital delivery, or other applicable restrictions. Any applicable exclusions may be identified in the relevant product information.

8. Return Inspection

Returned products may be inspected after collection or receipt. The inspection helps verify the product condition, return eligibility, and reason for the return before a replacement or refund is approved.

9. Refund Processing

Approved refunds are generally processed within three business days after the returned product has been received and successfully inspected. The time required for the refunded amount to appear may vary depending on the selected refund method and financial institution.

10. Refund Methods

Eligible refunds may be issued through bank transfer, UPI, digital wallet, or another available electronic refund method. The available option may depend on the order and applicable payment arrangements.

11. Cash On Delivery Refunds

For Cash On Delivery purchases, approved refunds are not provided as cash by the courier or collection agent. Eligible refunds are processed electronically after the returned item has been verified and approved.

12. Replacements

If an item is verified as damaged, defective, incorrect, or incomplete, a replacement may be offered when the same product is available. If a suitable replacement is unavailable, an eligible refund may be provided instead.

13. Partial Returns

For orders containing multiple products, eligible items may be returned separately where permitted. Refunds for approved partial returns generally correspond to the eligible products returned, subject to applicable adjustments.

14. Return Shipping Costs

When a return is required because an incorrect, damaged, defective, or incomplete item was supplied, return collection may be provided without an additional charge. Conditions for other eligible returns may vary depending on the product and applicable return terms.

15. Failed Collection

Customers should ensure that the approved return is properly prepared and available when the collection partner arrives. Failed or repeated collection attempts may cause delays and may require the return request to be rescheduled.

16. Refund Adjustments

Where permitted, the refund amount may be adjusted if returned products are missing accessories, components, packaging, or other included items, or if the product does not satisfy the applicable return conditions.

17. Order Cancellation

Cancellation may be available before an order is dispatched. Once an order has entered the shipping or delivery process, cancellation may no longer be possible and the standard return procedure may apply.

18. Fraudulent or Abusive Returns

Return or refund requests may be restricted or declined where there is evidence of fraudulent claims, repeated abuse of the return policy, intentional product damage, unauthorized returns, or other misuse of the return process.

19. Policy Updates

This Returns & Refund Policy may be updated from time to time to reflect changes in products, services, operational procedures, or applicable requirements. The latest version available on the website will apply to eligible requests, subject to applicable law.

20. Consumer Rights

Nothing in this policy is intended to limit any consumer rights, statutory warranties, or remedies that cannot legally be excluded or restricted under applicable law.